Terms of service
The terms for using this website and for buying and using a Volath license, including your rights as a consumer and how the license works.
Last updated: 12 October 2026.
Who we are
Volath is provided by Leandro Rafael Borba dos Santos Cerqueira, taxpayer number (NIF) 244391394, Rua de São Pedro, N15 5ºET, email [email protected]. You can reach us at that address and email for anything about these terms, your order or your license.
Scope and acceptance
These terms apply to your use of this website, your customer account and every Volath license you order. You accept them when you create an account and again when you place an order. If you buy for a business, you confirm you are allowed to bind it.
Where these terms say "consumer", they mean a person buying for purposes outside their trade, business or profession. Rules that protect consumers cannot be reduced by these terms.
The license
A license gives you a non-exclusive, non-transferable right to run Volath for the plan you ordered, for the period you paid for, and within the limits of that plan (seats, projects and simultaneous installs). You may not sell, rent or share your license key beyond those limits, or reverse engineer the product except where the law allows it.
The app checks your license with our server. If the installs on a license go over its limit, we give a grace period of 7 days before the extra installs are locked. If a license ends or is revoked, the app locks; your data stays on your computer.
The product works with AI providers (for example Claude Code, Codex, GitHub Copilot, OpenCode, Anthropic and OpenAI). You use your own accounts with them, you are responsible for their terms and costs, and we do not control their services.
Orders, prices and payment
The plan, the billing period and the price are shown before you confirm an order, in the currency indicated. Applicable VAT is shown at checkout and on your invoice. The contract is formed when we confirm your payment.
Payment is currently arranged directly with us after you place an order, and we send you the instructions. When online payment is available the payment page tells you which provider takes the payment.
We issue an invoice for each paid order with the billing details you gave us. Check them before you order; we cannot always change an invoice afterwards.
Delivery
A license is digital. After your payment is confirmed it is issued or updated straight away: you receive the license key by email and it appears in your customer account, where you can also download the app.
Right of withdrawal (consumers)
If you are a consumer, you normally have 14 days from the contract to withdraw without giving a reason (Decree-Law 24/2014, in line with the EU Consumer Rights Directive). To withdraw, tell us clearly by email to [email protected]. You may use the model form below, but you do not have to.
Model form: "I hereby withdraw from my contract for the following digital service: [plan and order reference], ordered on [date], name of the consumer [name], date [date]."
Because a license is digital content supplied immediately, at checkout we ask you to (1) expressly ask for the license to be delivered straight away and (2) acknowledge that you lose your right of withdrawal once it has been delivered. If you give both, you no longer have the right of withdrawal after delivery.
If you withdraw within the period before delivery, or the right still applies, we refund what you paid without undue delay and in any case within 14 days of learning of your decision, using the same means of payment unless you agree otherwise.
Businesses do not have a statutory right of withdrawal.
Renewal, expiry and refunds
A license runs for the period you paid for. Licenses do not renew automatically unless the order said so; we send reminders before the end and you renew by ordering again. When a license ends, the app locks until it is renewed.
Payments are not refundable once a license has been delivered, except where the law gives you a right to a refund (for example the legal guarantee below, or a withdrawal that still applies) or where we agree otherwise. A refunded order ends the license it paid for.
Legal guarantee
If you are a consumer, the legal guarantee of conformity for digital content and services under Decree-Law 84/2021 applies and these terms do not limit it. If the product does not work as described, write to us and we will bring it into conformity (repair or replace), or, where that is not possible, reduce the price or refund you, as the law provides.
Acceptable use and suspension
Do not misuse the website or the license server, attempt to break or bypass the license checks, or use the product unlawfully. We may suspend or revoke a license for material breach of these terms, for fraud or for a payment that was reversed, and we show the reason. If we revoke a license without your fault we refund the unused part.
Intellectual property
The Volath software, name, logo and website content belong to us or our licensors. Your own projects, tickets and code stay yours: Volath does not claim any right over what you create with it.
Warranties and liability
We work to keep the product and the license service available, but we cannot promise it will be uninterrupted or error free, and the product uses third-party AI tools whose output we do not control. Review what the agents produce before you rely on it.
For businesses: to the extent the law allows, we are not liable for indirect or consequential loss, and our total liability for a claim is limited to what you paid for the license in the 12 months before the claim.
For everyone: nothing in these terms limits liability for intent or gross negligence, for death or personal injury, or any liability that cannot be limited by law, and nothing reduces the rights that mandatory consumer law gives you.
Personal data
How we handle personal data is explained in the privacy policy.
Changes to these terms
We may update these terms, for example when the product or the law changes. A change never alters an order you have already paid for; for significant changes we tell account holders by email before they apply.
Governing law and disputes
These terms are governed by Portuguese law. If you are a consumer, you also keep the mandatory consumer protection of the country where you live, and you may bring a claim in the courts of that country.
If you are a business, the Portuguese courts have jurisdiction.
Consumers can submit a dispute to a certified consumer dispute resolution entity; the list of competent entities is available at www.consumidor.gov.pt. You can always contact us first, and we will try to settle it with you.
Contact
Questions about these terms, your order or your license: [email protected]. Last updated: 12 October 2026.